This Privacy Policy outlines how Groove 2026 (organized by MRO Global Services Pvt. Ltd.) collects, uses, stores, and protects your personal information. By purchasing a ticket or attending the event, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following personal information for event management and security purposes:

• Name, age, and gender
• Email address and phone number
• Billing and payment information
• Government-issued ID details (for age verification)
• Photographs, video footage, and recordings captured during the event
• Technical data such as IP address, device information, and browser details (for online interactions)

2. How We Use Your Information

Your information may be used for the following purposes:

• Processing ticket purchases and sending confirmations
• Verifying identity and ensuring age restrictions are met
• Enhancing event safety and security
• Communicating event updates, changes, or emergency announcements
• Marketing, promotional content, and future event communication
• Compliance with legal and regulatory requirements

3. Photography & Video Policy

• The event will be photographed and recorded for promotional, marketing, and archival purposes.
• By entering the venue, you grant the organizers rights to use your images and recordings without compensation.
• Professional photography or videography may require prior approval.

4. Sharing of Information

Your personal information may be shared only under the following conditions:

• With payment gateways for transaction processing
• With security agencies or authorities if required
• With event partners (only if essential for event operations)
• In compliance with legal obligations or court orders

We do not sell or trade your personal information to third parties.

5. Data Protection & Security

• We implement strict technical and administrative safeguards to protect your information.
• Despite best efforts, no digital transmission method can guarantee 100% security.
• Users are encouraged to use secure networks during online ticket purchases.

6. Cookies & Tracking

Our website may use cookies and tracking tools to improve user experience, analyze website performance, and personalize content.

7. Data Retention

We retain your information only for as long as necessary for event operations and legal compliance. After this period, data is securely deleted.

8. Your Rights

You may contact us to:

• Request access to the personal data we hold
• Correct inaccurate information
• Opt out of marketing communications
• Request deletion of your data (subject to legal allowances)

9. Third-Party Links

The event website may contain links to third-party pages. We are not responsible for their privacy practices or content.

10. Policy Updates

This Privacy Policy may be updated periodically. Changes will be reflected on our website, and continued participation implies acceptance of the revised policy.

Contact Information

For privacy-related questions or requests, contact:
📧 hello@groove2026.com
📞 +91-8029909983
🏢 No. 24, S R Layout, K R Puram, Bangalore 560036